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Family Violence and Sexual Assault Hotline Logo 800.838.8238 (v/tty) Free. Confidential. 24 hours a day.

Virginia Family Violence
Sexual Assault Hotline

The Action Alliance operates the statewide Virginia Family Violence & Sexual Assault Hotline (1-800-838-8238 v/tty), a toll-free, confidential, 24-hour service that provides crisis intervention, support, information, and referrals to family violence and sexual assault survivors, their friends and families, professionals, and the general public.

Hotline Services

Each year the Hotline responds to over 40,000 calls. Most of those calls are answered on behalf of local Domestic Violence Programs and Sexual Assault Crisis Centers that forward their local hotlines to the statewide hotline when local staff and volunteers are unavailable.

The Hotline offers the following services:

  • Information and support for survivors, friends and family, and the general public.
  • Links to local crisis centers, shelters or other human resource agencies through referrals and by directly connecting callers to local agencies via a 3-way calling system.
  • Resource packets on a variety of topics for callers seeking written information.
  • Technical assistance to professionals working with victims and perpetrators of domestic violence and sexual assault.
  • Brochures and other resource materials in bulk for agencies seeking to distribute information about domestic violence and sexual assault.

Accessibility

In an effort to make the Hotline accessible to a wide array of callers, the Hotline employs bi-lingual (English/Spanish) staff and contracts with Language Lines to provide language interpretation services for callers; the Language Line offers interpreters for over 140 different languages.

Hotline advocates are also trained to respond to TTY or Voice Relay calls from callers who are Deaf or Hard of Hearing, and staff includes an advocate from the Deaf/Hard of Hearing community.

For more information on the Family Violence and Sexual Assault Hotline E-mail Hotline@vsdvalliance.org. E-mail is not a secure form of communication. To ensure confidentiality please call the Family Violence & Sexual Assault Hotline at 800.838.8238 (V/TTY).